Turning raw CRM leads into qualified, sales-ready conversations — automatically.
A proof-of-concept outbound voice agent that dials new CRM leads, holds natural Hindi/Hinglish qualification calls, and writes budget, location, BHK, and timeline back into existing CRM workflows — built on LiveKit, Sarvam AI, and Google Gemini with TRAI/DLT and DPDP-aligned compliance.
Lead generation was fine — qualification could not keep up.
A real estate developer’s bottleneck was the first conversation. Manual telecalling queues let leads go cold, notes stayed inconsistent, and outbound calling carried real TRAI/DLT and DPDP exposure.
Leads go cold in hours
Queue-bound telecalling delayed first contact and burned conversion potential.
Language and tone expectations
Leads expected natural Hindi/Hinglish — not rigid English scripts or IVR menus.
Inconsistent qualification notes
Sales needed clean budget, location, BHK, and timeline fields — not messy call notes.
Compliance and call reliability
Outbound dialing required consent windows, suppression checks, and precise outcome classification for rings, voicemail, and failures.
Client
Real estate developer (confidential)
Industry
Real estate lead qualification
Integrations
LiveKit · Sarvam · Gemini · n8n
Engagement
Compliance-first voice AI POC