Privacy Policy

Introduction

Whiz Cloud Pvt Ltd ("Whiz Cloud," "we," "our," or "us") is an AI-first software engineering company headquartered in Noida, India. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit whiz-cloud.com or wc.whizapps.cloud (the "Site"), submit an enquiry, or engage us for services. By using the Site, you agree to the practices described in this Policy.

Information We Collect

• Information you provide directly: name, email address, company name, phone number, and project details when you submit a contact form, book a call, or email us.
• Usage data: pages visited, referring URLs, browser/device type, and general interaction data collected automatically via analytics and cookies (see our Cookie Policy).
• Client project data:where we are engaged as a service provider, we may process data on behalf of a client under the terms of a separate service agreement or Data Processing Agreement — this Policy covers our own website and direct enquiries, not data processed on a client's behalf within their product [CONFIRM: if you want this Policy to also cover client-project data processing, that needs a separate DPA reference, not this consumer-facing page].[TO BE CONFIRMED]

How We Use Information

• To respond to enquiries and provide requested information about our services.
• To operate, maintain, and improve the Site.
• To send updates you've opted into (e.g. a newsletter, if one exists [CONFIRM: do you currently have an email newsletter/list?][TO BE CONFIRMED]).
• To comply with legal obligations.

We do not sell personal data.

Legal Basis for Processing (for EU/UK visitors)

Where GDPR applies, we process personal data on the basis of: your consent (e.g. cookies, newsletter), our legitimate interest in responding to business enquiries, and, where applicable, performance of a contract.

Information Sharing

We may share information with:

• Service providers who support our operations (e.g. hosting, email, analytics, CRM) under confidentiality obligations.
• Legal authorities, where required by law or to protect our rights.

We do not share personal data with third parties for their own marketing purposes.

Data Retention

We retain personal data only as long as necessary for the purposes described above, or as required by law. [CONFIRM: specific retention period, e.g. "enquiry data is retained for X months if no engagement follows."][TO BE CONFIRMED]

Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data, and to withdraw consent at any time. To exercise these rights, contact us at privacy@whiz-cloud.com [CONFIRM: use this address or your existing info@whiz-cloud.com — recommend a dedicated privacy@ alias that forwards to your team, since it signals seriousness to EU enterprise buyers][TO BE CONFIRMED].

International Data Transfers

As we are headquartered in India and serve clients in the USA, Europe, Australia, and the Middle East, personal data may be transferred across borders. Where required (e.g. for EU/UK data), we rely on appropriate safeguards such as Standard Contractual Clauses. [CONFIRM: confirm this is accurate to your actual hosting/vendor setup — e.g. where is your CRM/analytics data actually stored?][TO BE CONFIRMED]

Children's Privacy

The Site is not directed to individuals under 16, and we do not knowingly collect personal data from children.

Security

We apply reasonable technical and organizational measures to protect personal data, including access controls and permissioned data handling.

Changes to This Policy

We may update this Policy from time to time. Material changes will be reflected by an updated "Last updated" date on this page.

Contact

Questions about this Policy: privacy@whiz-cloud.com (or info@whiz-cloud.com)

Whiz Cloud Pvt Ltd, [CONFIRM: full registered address for the legal footer of this document, e.g. A-40, Sector-57, Noida (NCR) 201301, India][TO BE CONFIRMED]