Empowering a global maritime workforce through digital self-service.
Crew Self Service (CSS) — a cloud-native workforce platform for a leading maritime organisation, giving crew, captains, and shore teams secure web and mobile access to profiles, documents, payroll, contracts, and onboard financial management.
Seafarers depended on email, paper, and shore-based assistance.
A global crew working across time zones and limited connectivity had no reliable self-service path for profiles, compliance documents, payroll requests, or onboard captain finance.
Scattered workforce services
Crew information and requests lived across multiple systems and communication channels.
Heavy shore-based intervention
Profile updates, documents, expenses, and cash advances required manual office handling.
Compliance document risk
Passports, visas, certifications, and medical records lacked proactive expiry management.
Opaque approvals & communications
No request visibility for crew; announcements and engagement ran through disconnected channels.
Client
Leading maritime organisation
Industry
Maritime workforce management
Integrations
Azure AD B2C · HR · Payroll · Docs
Engagement
Web + Android + iOS platform