WhizCloud
Case study · Chapter 01
Shipping & Cargo

One self-service front door for the entire shipment lifecycle.

A logistics customer portal built with Angular 19, Node.js microservices, MongoDB, SQL, and Azure Functions — unifying booking visibility, vessel tracking, documentation, berth schedules, ETA/ETB workflows, and sustainability reporting in one secure platform.

Chapter 02
The challenge

Every booking update meant another email or phone call.

Customers had no consolidated way to check booking status, vessel location, documents, or emissions — while operations teams manually chased the same requests across fragmented systems.

01

Manual status chasing

Booking, vessel, voyage, and berth updates all required email or phone to operations.

02

No structured customer notifications

Delays, laycan and charterer changes, and document updates had no reliable surface.

03

Sustainability data locked inside

Emissions existed but were invisible at booking, cargo, trade lane, or vessel level.

04

Unreconciled multi-system data

Upstream voyage, vessel, and document feeds needed sync before customers could trust them.

Chapter 03
Project Context

Client

Logistics & shipping operator

Industry

Shipping & Cargo

Integrations

IMOS · Azure · MS Identity · Maps

Engagement

Modular self-service portal

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